Privacy Policy

This Privacy Policy (“Policy”) explains how Paymitra Digital E-Seba and IT Development Private Limited (referred to as “Company”, “we”, or “our”) gathers, accesses, utilizes, stores, and shares information, including personal data of the users (“User”) of the services (“Services”) we provide through our website, mobile applications, or telecom network operators. This Policy is applicable only to the data collected or received during your usage of the Services. By continuing to use our Services, you consent to the terms of this Policy and the processing of your personal details as mentioned here. If you do not agree with these terms, please discontinue using our Services and do not grant permissions when requested.

1. Information we may collect
We may obtain or access various types of data from Users when they interact with our Services. Such details may include but are not limited to: name, email address, contact number, postal address, device identifiers (IMEI, OS version, device type, etc.), location (IP-based), contact list, applications installed/uninstalled, active apps, SMS (read access), network-related details, demographic preferences, behavior data, and financial details such as debit/credit card information (note: we do not save card details on our servers). Users may choose not to provide this information, but doing so could restrict access to certain functionalities.

2. How we use collected information
The information gathered may be used for purposes such as: - Managing and operating our Services. - Customizing user experience. - Processing transactions or installations. - Sending newsletters or updates. - Improving products, services, and promotional content. - Sending alerts, promotional offers, and marketing material. - Conducting audits, analysis, and research to improve performance. - Troubleshooting technical issues and analyzing trends.

3. Non-personal information
We may also collect non-identifiable details such as browser type, system information, internet provider details, and similar data. This information helps us understand user preferences and improve Services. If non-personal information is combined with personal information, it will be treated as personal data.

4. Disclosure to authorities
We may provide User data (personal or non-personal) to courts, law enforcement, or regulatory bodies if legally required.

5. Security measures
We ensure appropriate safeguards to protect User information from unauthorized access, modification, or disclosure. However, when Users share data through public features (forums, blogs, etc.), that information becomes visible to others, and Users should exercise caution.

6. Use of Cookies
Cookies are small files stored on your device to analyze traffic and personalize experience. They help us identify useful content, monitor usage, and improve Services. Users may choose to disable cookies through browser settings, but some features may not work properly without them.

7. Retention
We will keep personal data for as long as needed to serve the purposes outlined in this Policy, or as required by law.

8. Sharing with third parties
We may engage trusted third-party providers for limited tasks (like newsletters or surveys), and may share necessary information with them strictly for those activities.

9. External websites
Our Services may contain links to third-party websites. We do not control such sites and are not responsible for their privacy practices. Users are encouraged to review their respective privacy policies.

10. Advertisements
Our advertising partners may use cookies to deliver tailored ads. These cookies track user behavior across websites for better targeting. This Policy does not cover cookies used by advertisers.

11. Changes to Policy
We may update this Policy at any time. Users are advised to revisit this page frequently to stay informed. Continued use of Services after changes indicates acceptance of the revised Policy.

12. Acceptance
By using our Services, Users acknowledge and agree to this Policy. If you disagree, kindly stop using the Services. Your continued use signifies acceptance of any modifications.